ABOUT

Asset Plus +

ABOUT

Asset Plus +

The story so far….

Hi I’m Steve Colbourn.  having started in the financial services industry way back in 1992 and found my passion for meeting people and helping them with their future aspiriations.

I specialised in Mortgage Advice and started Asset Plus in 2004, and that passion for meeting and helping new people has never left.

Having built a team that have that same passion for helping our customers fulfill their dreams, we are commited to providing comprehensive advice and remaining with you every step of the way.

 

Hi I’m Steve Colbourn.  having started in the financial services industry way back in 1992 and found my passion for meeting people and helping them with their future aspiriations.

I specialised in Mortgage Advice and started Asset Plus in 2004, and that passion for meeting and helping new people has never left.

Having built a team that have that same passion for helping our customers fulfill their dreams, we are commited to providing comprehensive advice and remaining with you every step of the way.

 

Our Philosophy

Our Mission

Our mission is, and always has been, to serve our customers interests by providing an honest and transparent service, making all communication easy to understand and adopting a fair charging policy.

FCA Member 401699

We are proud to be authorised by the Financial Conduct Authority.  This unique FCA number, means we are committed to “Treating Our Customers Fairly”.

Knowledge / Understanding/ Quality Service

These 4 key principles underpin all our dealing our philosophy and how we deal with all our customers. Asset + is committed to continual development to maintain and improve your client experience.

WHY USE US?

TEAM OF EXPERTS

Did you know our advisers require the  industry regulated qualifications of CeMap to provide advice.  In addition they  must complete regular continual professional development to prove their industry knowledge is up to date and current. 

Asset Plus don’t stop there; we ensure all training is roled out to the administration team and encourage them to sit the regulatory exams to further their own career and development.

UNDERSTANDING YOU!

We need to know a lot about you. 

Firstly, we need to know a lot about your financial history to ascertain what is affordable and who would consider lending to you. 

The second part is all about what you hope to achieve, not just your initial enquiry but future aspirations and help you to plan for your future. 

This means we get to know you really well and become part of your team to achieve your dreams. 

SERVICE MOVING WITH THE TIMES

We are commited to continually reviewing how best to serve our customers, and have recently introduced online meetings and a private portal for  secure document transfers. 

One area, favoured by large corporates including banks and financial institutions that we will not adopt, however, is not being able to speak to an real person!  If you need to speak to us, there is no call queues. multiple call number options or chatbots to get through, simply pick up the phone to talk to a real person.

DREAMS INTO A REALITY

It may sound romantic but these days to turn your dreams into a reality will normally need finance! 

So whether that dream is your first home; your dream kitchen,; a boost for your business or even a boost for your retrement.  If it’s property related we want to help.